Why brand strategy is important
How people see your brand sets what you can charge and who chooses you. What a brand strategy decides, what it should include, and who needs one.
Strategy 11 min read
Brand strategy, positioning, identity and marketing, written for founders whose business has outgrown their brand.
Three articles, in order: why a brand needs a strategy, why you can’t see your own, and what it costs to get one made.
How people see your brand sets what you can charge and who chooses you. What a brand strategy decides, what it should include, and who needs one.
Strategy 11 min read
Why founders struggle to brand their own business: from inside, you can’t see it the way customers do. And why a clear brand makes other decisions simpler.
Rebranding 2 min read
Branding costs $2,000 to $90,000 for most small and mid-sized businesses. What each price range buys, what drives the cost, and how much to spend.
Rebranding 9 min read
What a brand is, why it needs a strategy, and what to do at your stage.
What is a brand? Three things at once: the idea behind it, the identity that expresses it, and the image people hold of it. Why all three need to line up.
9 min read
Your brand is your reputation, your identity is the system that shapes it, and your logo is one mark in that system. Why the logo comes after strategy.
16 min read
How people see your brand sets what you can charge and who chooses you. What a brand strategy decides, what it should include, and who needs one.
11 min read
The three brands a startup needs as it grows: a minimum-viable brand to test demand, an 80/20 brand once something sells, and a full system when you scale.
11 min read
Build a personal brand to win trust fast, a business brand to sell products or exit, or a founder-led brand to get both. Pros, cons and examples of each.
10 min read
Who you’re for, how you frame the choice, and how to stand apart from bigger competitors.
If you can’t define your ideal customer, ask who your customers want to become instead of who you want to serve. How that question narrows your audience.
4 min read
Framing is choosing what buyers compare you to. Why to set it before you work on positioning, and how DiGiorno pitched frozen pizza against delivery.
4 min read
How a smaller company takes on a market leader: acknowledge its biggest strength, then recast it as a weakness, as Apple did with its “Get a Mac” ads.
4 min read
Copying marketing “best practices” means using tactics you haven’t tested and looking like every competitor. Why that hurts, and when to follow them.
6 min read
Names, logos and design: what each one does, how to choose, and what changing them risks.
Wordmarks, lettermarks, pictorial and abstract symbols, combination marks: what each type of logo does well, and which one is right for your brand.
14 min read
Design adds value to a small business in two ways: more revenue (trust, perceived value, conversion) and lower costs (design systems, repeatable process).
11 min read
A single strong signal, like good design or a hero product, lifts how people judge the rest of a brand. How to use the halo effect, and when it backfires.
9 min read
A good business name is easy to say and spell, means the right thing, and can be trademarked. Here’s how to find one, step by step.
21 min read
The nine real risks of renaming a business, from staff pushback and lost search traffic to trademark trouble, and how to reduce each one.
10 min read
What to say, how often to say it, and how many options to put in front of customers.
David Ogilvy’s seven principles: give the facts, be truthful, be helpful, have a Big Idea, don’t be boring, know your customer, stay true to your brand.
10 min read
A chapter-by-chapter summary of David Ogilvy’s 1963 advertising book, whether it’s still worth reading, and five things he gets wrong, mostly about design.
13 min read
How often to repeat your marketing message (more than feels comfortable), when to repeat the exact phrase, and how to tell when the creative is tired.
6 min read
Fewer than you think: nearly 30% of shoppers who stopped at 6 jams bought one, against 3% at 24. What the research shows, and how to trim your range.
17 min read
Seven ways to guide online shoppers to a decision instead of showing them everything, from product pages and navigation to quizzes and comparison pages.
15 min read
What branding costs, who to hire, and how to get a new brand through your team and out to customers.
Why founders struggle to brand their own business: from inside, you can’t see it the way customers do. And why a clear brand makes other decisions simpler.
2 min read
Branding costs $2,000 to $90,000 for most small and mid-sized businesses. What each price range buys, what drives the cost, and how much to spend.
9 min read
Do consultants lose anything when their advice fails? Small ones do: they live on referrals and reputation, and every client means turning another away.
8 min read
Why branding decided by a group with equal say comes out bland and slow, and how to avoid it: one decision-maker, a clear process, feedback at set points.
5 min read
Why customers resist a rebrand, even one that improves things, and how to prepare them before launch: say why you’re changing and what it means for them.
2 min read
Tactics, strategies and case studies I don’t share anywhere else. Always short, never boring.
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